Kindred Brand Return Policy

Return Policy Overview We at Kindred value your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your shopping experience is seamless and hassle-free.

Returns and Exchanges You have 14 days from the date of delivery to return or exchange any item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Return Process

  1. Initiate a Return: To start a return, please contact our customer service team at [insert contact email or phone number] with your order number and the reason for the return.

  2. Receive Return Authorization: Once your return request is approved, you will receive a return authorization number and detailed instructions on how to return your item.

  3. Ship Your Item: Pack your item securely in its original packaging and include your return authorization number. Ship the package to the address provided by our customer service team.

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges Kindred does not accept exchanges.

Non-Returnable Items Certain items are not eligible for returns, including:

  • Gift cards

  • Items marked as final sale

Shipping Costs Shipping costs for returns are the responsibility of the customer. However, if the return is due to a defective or incorrect item, we will cover the return shipping costs.

Contact Us For any questions or concerns about our return policy, please contact our customer service team at [insert contact email or phone number].

Note: This return policy applies only to purchases made directly from Kindred. If you purchased our products from a third-party retailer, please refer to their return policy.